U-arn - 2023-04-29
Dear Mr Brewer, I would like to highlight my case. I was suppose to receive a courier from Tawau on Thursday.they apparently chenged it to self collect in KKIP even when it was not requested. After complaining they said that it will be delivered. On Friday 28 Apr, the notificationsaid that the delivery was unsuccessful. This was a pure made up story. We check the CCT. And there was no delivery van between 8am to 7pm that day we also gave 3 different numbers in case they can't get through the number given. Okay on that day there 7 adults including a maid in the class and there is a doorbell at the main entrance. This is not the first time it has happened. Some days we would tell the delivery man to Just leave it in the mailbox and they c Would just throw it in the garage. I have swept thses incidences under the carpet. Not this time. I want a delivery of my courier even if it is on a Sunday and I would like to get a personal apology from the delivery man in charge on Friday on making up a story that he came when he never did. Hoping for a reply from you. I hope.