KEX Express @ Bintulu, Bintulu, Sarawak - ABX Express Shop & Service Point

G W - 2023-02-07

They just throw my new mobile device across the gate without even honking to let me know. Luckily the seller did a good job wrapping the device or it may broken. Terrible service👎

Teng Meekheng - 2023-05-15

Nobody pick up the phone, tracking number can't be found & no update of delivery status even more than 1 week.

Kris S - 2022-09-25

Went to the ParkCity office to confirm that I will be informed of the delivery (since I will be away from home the follwong week), and the staff confirmed it. Two day later, parcel tracking report shows 'delivered', yet there was no delivery proof attached, and I did not receive any phone calls or texts. Arrived home a week later to find my parcel in the car porch, left in the open area. Luckily, it is still there after a week! Leaving parcels in the car porch, unattended and not informing the recipient, is NOT an efficient and safe delivery. And providing false information in the tracking report — by saying the recipient received the parcel, which I myself did not, is not ethical as well.

J. Chwin - 2022-06-21

I hate using this courier service. They never send my parcel at my house eventho it said out of delivery. POOR SERVICE 👎🏻👎🏻👎🏻 Jnt , Dhl and pos laju much better than this. The driver/deliver boy so useless. I wondered how this courier hired their staff whose don't know how to read people address. Their staff called me so many times just bcs they don't know to find the address.. and one more thing, please don't put a fake update on tracking.

Nationalday0831 - 2021-06-09

No update at all for track and trace. I dropped my parcel on 25/5 and until today, 9/6, no update. I search help at ABX official side to ask for help, can't help at all! I ask for tracking, she told me to go to branch by myself to check. I ask for Bintulu Branch contact number, she said don't know. What kind of service like this? Not i don't want to go out, my area always got heavy traffic jam!! So disappointed