Poslaju Pasir Mas, Pasir Mas, Kelantan - Pos Laju Shop & Service Point

Nurul Husna - 2023-01-04

Idk how much i hate this courier management. Said that unable to deliver because no one there to accept while me waiting for that urgent documents from evening! Just say that you can't finish your trip lah. I don't mad for how slow you do your work but please be honest!

Nur Aqilah Batrisyia Binti Abdullah - 2021-12-01

I think you should throw away any phone that related to the number at the description since it so USELESS and wont pick up any calls !! First attemp to call, someone else pick up the phone but it goes to wrong person and i search again and try to call another number its literally out of service!! My parcel stucked there for 4 days now and nothing change after delivering attemp failed!!

Aisyaa Adams - 2021-09-01

I am totally dissapointed with Poslaju Courier Service. My parcel took so long to be delivered to me. I checked my parcel with the tracking number provided and found that my parcel had been sent to Pengkalan Kubor, which is 25 km away from my house in Pasir Mas. It does not make any sense as the parcel was already in the Poslaju Hub in Pasir Mas before it was sent to the Poslaju Hub in Pengkalan Kubor. I tried to call the Poslaju offices , both in Pasir Mas and Kota Bharu, but NO ONE ANSWER THE PHONE. The email I sent was totally INGNORED by whoever the person in charge in the customer service department. Poslaju customer service is so bad and the system of courier service is even worst. I will try the very best to avoid buying the things online using Poslaju courier service ever again. Please do better Poslaju.

Young Yoong - 2020-07-22

First, why would you bother to put the number to call on website if you didn't pick up the call at all?! The line isn't busy at all. I called for 5 times and none was answered. You should just throw the phone, seriously. Second, the status of my item stated that it have been out for delivery for three consecutive days but yet, none has arrived at my home. If the item is not out for delivery yet, just say it so. Don't put it as if it is already out for delivery. You have a very bad service delivery and customer service is also the same so you should improve more! Dissapointed with you!

Siti Norani - 2019-03-13

Pos Laju do sometimes deliver almost 2 weeks or more but as long as they keep contact/communication with customer through email/phone/fb, then its ok. The key here is customer service must be always available to entertain customer.