Mohamad Ramzi Official - 2022-06-15
Very bad service. Try to find alternatives to improve the quality of service. Increase the number of staff for customer goods delivery services. The most reliable courier service but the service is very unsatisfactory. The customer is always right. Service must be tip top, take care of the Pos Laju brand that people have been using for a long time. National Courier said. Rural areas are not an excuse not to send customer goods. Don't send goods to specific people only. The parcel should be delivered to the front door of the house and not have to be picked up by yourself. If it is very difficult to send to the home, at least notify the customer of the item that has arrived for a long time, use a message or call, the customer's number is already on the parcel. Want a thousand forces, don't want a thousand excuses. It feels like a parcel that arrived to the same person who ordered it. Pay expensive courier service but the service is very unsatisfactory. Please make changes after this.
